Менеджер гостиницы

Работа в топовых гостиницах как Cheval Blanc, Velaa Private island in the Maldives. Prior to Maldives - 5 years in hotels in Qatar, Doha.
-Acting as a language specialist and a sales representative;
-Welcoming guests in an amicable and professional way;
--Acting as the main point of contact via whom guests can request things
they would like to organize in order to enhance their stay around the clock;
--Managing and resolving all guests’ complaints in a professional, courteous and timely manner;
-Ensuring guests’ completely satisfied during their stay by exceeding their expectations.